Welcome to Yuuki Store!

Orders will only be processed after full payment has been received and successfully verified.

Completing your payment indicates that you agree to all Yuuki Store Policies.

Unpaid orders may be cancelled automatically without prior notice.

Prices are subject to change without prior notice based on supplier pricing.

Processing times shown are estimates only and may vary depending on: supplier availability, game maintenance, platform maintenance, high order volume, technical issues, or special events and promotions.

We appreciate your patience and will always do our best to keep you updated.

Our warranty is designed to protect both our customers and our business. Warranty remains valid only if you:

• Follow all Yuuki Store Policies.

• Do not purchase the same service elsewhere while your order is active.

• Do not change your account information during processing.

• Keep the Gift Account followed for the required period (if applicable).

• Cooperate with our support team when verification is required.

Failure to comply with these requirements may result in your warranty becoming void.

Once an order has entered processing, it cannot be cancelled, modified, or transferred.

We're always happy to help. To ensure faster assistance, please provide: Order Number, Payment Receipt, Screenshots (if applicable), and a clear explanation of your issue. Support requests without sufficient information may take longer to process.

To stay informed about important announcements, maintenance notices, promotions, and service updates, we highly recommend following the Official Yuuki Store Channel and joining the Official Yuuki Store Community Group.

To maintain a safe and respectful environment, Yuuki Store reserves the right to suspend, refuse future service, or permanently blacklist customers who:

• Submit fraudulent payments.

• Attempt chargebacks.

• Abuse or harass our support team.

• Use offensive, threatening, or inappropriate language.

• Repeatedly violate these Store Policies.

• Engage in dishonest or suspicious activities.

We value respectful communication and appreciate customers who help us maintain a positive community.

• Ensure your User ID and Server ID are correct before placing your order.

• Successfully delivered digital goods and in-game items cannot be reversed, exchanged, or refunded.

• Delays caused by game publishers, server maintenance, or supplier availability are beyond Yuuki Store's control.

For premium memberships and shared account services:

• Do not change account credentials unless instructed.

• Do not modify any account settings, billing information, or subscription details.

• Do not share account access with unauthorized users.

• Warranty only covers issues directly related to Yuuki Store's service.

• Accounts suspended due to misuse or violations of platform policies are not eligible for replacement or refund.

All Premium Account services carry inherent risks due to the nature of shared and digital accounts. While Yuuki Store takes every reasonable measure to ensure a smooth experience, certain risks cannot be completely eliminated. By placing an order, you acknowledge and accept these risks.

Yuuki Store works with trusted suppliers and third-party service providers to deliver digital products and services. While we strive to provide the fastest and most reliable experience possible, delays or disruptions caused by suppliers, game publishers, platform maintenance, or unforeseen technical issues are beyond our control.

By placing an order with Yuuki Store, you acknowledge that you have read, understood, and agreed to all Store Policies.

Yuuki Store reserves the right to update or modify these Store Policies at any time without prior notice. Any changes will take effect immediately upon publication. If any provision of these Store Policies is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.